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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mt tyr

June 17, 2026

5  out of  5
rating by mt tyr
"Cymphony and Faith were a big help with uploading my claim documents and helping me move the claim along."
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Jamie Johnson

June 16, 2026

5  out of  5
rating by Jamie Johnson
"Very pleased with Misty and Faith!"
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Helena Ford

June 15, 2026

5  out of  5
rating by Helena Ford
"The office was very helpful with the statefarm app today."
We responded:
"Thank you very much for your feedback and the 5 star review. We look forward to helping in the future."
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Francilia Lela

June 11, 2026

5  out of  5
rating by Francilia Lela
"I had a fantastic experience working with this agency while updating some policies during my travels through Tennessee. The office is located in a super convenient spot in Memphis, just a couple of minutes down the road from Graceland, making it very easy to find. The customer service here is absolutely top-tier. I worked with a member of her team named Faith, who was incredibly professional, patient, and thorough as she walked me through my coverage options. She took the time to answer every single one of my questions and made the entire process feel completely seamless and stress-free. It is incredibly clear that this agency takes a ton of pride in looking out for their community and treating their clients like good neighbors. If you need auto, home, or renters coverage in the Memphis area, I cannot recommend them enough."
We responded:
"Thank you for the wonderful review! We’re so glad your policy update was seamless and stress-free, and that you found our location convenient. We truly appreciate your recommendation for auto, home, and renters coverage."
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Kelvin Carnes

June 11, 2026

5  out of  5
rating by Kelvin Carnes
"My experience was wonderful and refreshing in the office today"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear your visit was wonderful and refreshing. We look forward to helping you again anytime"
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Devekio McNeil

June 10, 2026

5  out of  5
rating by Devekio McNeil
"Very helpful and knowledgeable young lady thanks for your help!!!!"
We responded:
"Thank you for the fantastic 5-star review! We’re so glad you found our team helpful and knowledgeable. We appreciate your kind words and are happy we could assist you!"
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Marteka Franklin

June 10, 2026

5  out of  5
rating by Marteka Franklin
"State Farm did an amazing job on taking care of me, 10/10 I highly recommend"
We responded:
"Thank you for the fantastic 5-star review! We’re so glad The Rosser-White Agency took amazing care of you—10/10 is music to our ears. We truly appreciate your recommendation and look forward to helping you again anytime."
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Debbie D. Jones

June 8, 2026

5  out of  5
rating by Debbie D. Jones
"Excellent Customer Service"
We responded:
"Thank you so much for the 5-star review! We’re delighted to hear you had an excellent experience with our customer service. We truly appreciate your support and look forward to helping you again in the future!"
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Kesla Nesby

June 8, 2026

5  out of  5
rating by Kesla Nesby
"She was the best! She made the entire process easy and stress-free. She was professional, knowledgeable, and always willing to answer my questions. Her customer service was outstanding, and she made sure I understood my coverage options. I truly appreciate all of her help and would highly recommend her to anyone looking for renters insurance"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you felt the process was easy and stress-free. Your kind words mean a lot to Rosser-White team. We’re also glad you felt confident and informed about your coverage options. Thank you for recommending us—we truly appreciate your trust!"
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Cassandra Hendricks

June 3, 2026

5  out of  5
rating by Cassandra Hendricks
"The agent was very helpful."
We responded:
"Cassandra, thank you for the fantastic rating! The Misty Rosser-White Agency is committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Richard Terry

June 3, 2026

5  out of  5
rating by Richard Terry
"Today I learned a lot at the office. I appreciate the office very much for there assistance."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you learned a lot and appreciated the support from the Misty Rosser-White Agency Team. Your feedback truly means a lot to us—hope to see you again soon!"
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Jacqueline Eubanks

June 1, 2026

5  out of  5
rating by Jacqueline Eubanks
"My experience with State Farm was excellent I am very satisfied with the service I had today."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear your experience with Misty Rosser-White Agency was excellent and that you’re very satisfied with the service you received today. Our team truly appreciates your support and looks forward to helping you again in the future."
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Karin Shores

May 28, 2026

5  out of  5
rating by Karin Shores
"They are Professional, very nice and provide the best Customer Service. Most appreciated."
We responded:
"Thank you for the awesome review. We appreciate you. the Rosser-White Agency works diligently to provide the best customer service to all."
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Ronte Williams

May 12, 2026

5  out of  5
rating by Ronte Williams
"Faith has been an excellent representation of State Farm and Misty Rosser White’s team. She’s very patient detail oriented and thorough. These types of attention to detail places me at ease when doing business."
We responded:
"Thank you for the wonderful review! We’re so glad to hear about excellent experience. We appreciate your trust and look forward to serving you again in the future."
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Anthony Ellis

April 29, 2026

5  out of  5
rating by Anthony Ellis
"Everyone dreads the thought of switching insurance carrier. It can be a very painstaking process. Thanks to the excellent customer service I received. My transition was a delightful experience. Thanks"
We responded:
"Thanks so much for your review! We truly understand how stressful it can feel to switch insurance carriers, and we’re glad our team made your transition smooth and enjoyable. We truly appreciate your kind words about our customer service—welcome aboard!"
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Rita McCrackin

April 23, 2026

5  out of  5
rating by Rita McCrackin
"I was extremely impressed with this office. I was so worried as our family agent retired and thought we might not get the same level of care anymore. But I am so pleased that Faith was beyond helpful and welcoming. I could not be more at ease. In a world where everything is becoming AI automated, outsourced, cold and distant, this office shines with friendly knowledgeable local professionals. Extending my compliment and thank you to your entire team. I look forward to continuing with your office."
We responded:
"Thank you so much for your wonderful review. We’re truly sorry you had to worry about the transition after your family agent retired—but we’re so glad to welcome you, support you, and make you feel at ease right away. Your kind words about the Rosser-White Team and the care we provide mean a great deal to all of us. We’re proud to be a local office with friendly, knowledgeable professionals, and we’ll be sure to share your compliment with Faith and the entire team. We appreciate your trust and look forward to continuing to support you. Thank you again!"
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derek williams

April 20, 2026

5  out of  5
rating by derek williams
"The service was very good. Everything was explained clearly and concisely. Rates were also good."
We responded:
"Thank you for letting us know you had a very positive experience at the Rosser-White State Farm Agency. We're happy to provide clarity for such an important purchase! "
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Stevie Stone

April 20, 2026

5  out of  5
rating by Stevie Stone
"The service at this office was professional"
We responded:
"Thank you for your feedback. It's important for us at the Rosser-White Agency to provide professional service to all!"
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James Fisher

April 10, 2026

5  out of  5
rating by James Fisher
"Faith was very helpful in helping me with my auto and renters insurance. I was very happy with the price."
We responded:
"Thank you for letting us know the Rosser-White Agency provided an exceptional experience for you. We look forward working with you!"
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Aloma Ray

March 27, 2026

5  out of  5
rating by Aloma Ray
"She was so sweet. I feel very comfortable on the phone with her. She even motivated me to get on my bike a little more often than I normally do which is great thank y’all so much."
We responded:
"Thank you so much for the review. We hope you enjoy the upcoming sunny days on your bike knowing the Rosser-White Agency is here for you!"
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Mike Jefferson

March 27, 2026

5  out of  5
rating by Mike Jefferson
"This is the best insurance agent that I've ever seen in my life. I appreciate all of the agents that work here, they are all 5 star workers."
We responded:
"Thanks so much Mike. My State Farm Agency is dedicated to providing the best customer service and is grateful you took the time to acknowledge our hard work!"
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Joanne Robinson

March 27, 2026

5  out of  5
rating by Joanne Robinson
"I would like to say that my in-office experience with Faith (State Farm representative) was excellent. She helped me in adding my new vehicle to my insurance account and explained everything that I needed know about my premium. Great customer service and all of the other representatives were courteous and helpful in assisting me as well."
We responded:
"I’m happy to hear your experience has been awesome. We appreciate you and look forward to working with you! Thank you.!"
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Shneequa Johnson

March 24, 2026

5  out of  5
rating by Shneequa Johnson
"I called State farm to discuss a couple of concerns about my insurance. I spoke with a lady named Jane and she was able to take care of one of my concerns instantly. She also explained that I will be receiving a following up call from another agent concerning my second concern. Jane was very professional, kind and gave great customer service. Thank you so much"
We responded:
"Thank you for letting us know you had a great experience. Our team goal is to help you in all ways possible. We look forward to continued connections."
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Kyokee' Nicole

March 4, 2026

5  out of  5
rating by Kyokee' Nicole
"Hugh was incredibly helpful and did an excellent job answering my questions. He made sure I had all the information I needed to move forward with my current task, as well as any future changes to my insurance policies."
We responded:
"Thank you for the awesome review. We specialize in providing information to assist with making informed decisions. Looking forward to being your reliable resource!"
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Beverly Alexander

February 27, 2026

5  out of  5
rating by Beverly Alexander
"I worked with Faith and it was a seamless process to get the insurance needed for my family. She is a consummate professional who knows her business. She is a valuable asset to your organizational team. In additional to the 5 stars, she gets an A+ as well. Thank you. BNAlexander"
We responded:
"I’m happy that you’re sharing of your wonderful experience. You deserve excellence!!! Thank you for allowing us to serve you."